Ollen apartments

Check-in

Check-in is from 2:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:30 AM - 11:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, mobile payments, and cash
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Other details

Enjoy Italian cuisine at Ollen, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Planning an event in Catania? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Leucatia Castle - 0.8 km / 0.5 mi
Via Etnea - 1.4 km / 0.8 mi
Vincenzo Bellini Music Institute - 2 km / 1.3 mi
Catania University - 2.2 km / 1.3 mi
University of Catania - Department of Agriculture, Food and Environment - 2.2 km / 1.4 mi
St. Agatha Al Borgo Catholic Church - 2.4 km / 1.5 mi
Botanical Garden of University of Catania - 2.6 km / 1.6 mi
Gaspare Rodolico Hospital - 2.7 km / 1.7 mi
Piazza Roma - 2.9 km / 1.8 mi
Alchimie d'Arte - 2.9 km / 1.8 mi
Bellini Gardens - 2.9 km / 1.8 mi
Tribunale di Catania - 3 km / 1.8 mi
University Hospital Policlinico Vittorio Emanuele - 3 km / 1.8 mi
Metropolitan Theater - 3.3 km / 2.1 mi
Villa Majorana - 3.3 km / 2.1 mi
The nearest major airport is Fontanarossa Airport (CTA) - 27 km / 16.8 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from April 01 to October 31.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQ friendly
• Events/parties not allowed
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 13
• Pet max weight (per pet) in kg is 6
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash Breakage deposit: EUR 200 per stay
• A tax is imposed by the city: EUR 2.50 per person, per night

We have included all charges provided to us by the property.