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Waldorf Astoria Cancun

Waldorf Astoria Cancun

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
Discover a paradise for pets and their owners at Waldorf Astoria Cancun, where four-legged travelers are treated like VIP guests, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and Arrecife de Puerto Morelos National Park. This beach resort is 60 minutes drive to La Isla Shopping Mall and 45 minutes drive to Delfines Beach.

Treat yourself to a stay in one of the 173 guestrooms, featuring private plunge pools and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.

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Property Details

Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a banquet hall.

  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Outdoor furniture
  • Wheelchair-accessible path to elevator
  • Number of meeting rooms - 5
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Well-lit path to entrance
  • Number of outdoor pools - 2
  • Full-service spa
  • 24-hour fitness facilities
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Registration desk height (centimeters) - 81
  • Elevator door width (inches) - 47
  • Registration desk height (inches) - 32
  • Stairwell handrail height (inches) - 36
  • Elevator door width (centimeters) - 119
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Firepit
  • Stairwell handrail height (centimeters) - 91
  • Handrails in stairways
  • Business center
  • Conference center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Smoke-free property
  • Steam room
  • Elevator
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a security system
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Other details

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Event facilities at this resort consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Arrecife de Puerto Morelos National Park - 0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Moon Palace Golf Club - 8.3 km / 5.2 mi
Xoximilco - 8.5 km / 5.3 mi
El Tinto Golf Course - 9.1 km / 5.6 mi
Petempich Bay - 13.3 km / 8.3 mi
Ventura Park Cancun - 15.7 km / 9.8 mi
Playa Coral - 16.2 km / 10.1 mi
Nichupté Lagoon - 16.5 km / 10.3 mi
Puerto Morelos Beach - 17.4 km / 10.8 mi
Riviera Cancun Golf Resort - 17.6 km / 10.9 mi
Jungle Spa - 17.8 km / 11.1 mi
Monumento Ruta de los Cenotes - 17.9 km / 11.1 mi
Dr. Alfredo Barrera Marin Botanical Garden - 18.1 km / 11.2 mi
Parish of the Risen Christ - 18.3 km / 11.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 15.2 km / 9.4 mi
Cozumel Intl. Airport (CZM) - 81.2 km / 50.4 mi
The preferred airport for Waldorf Astoria Cancun is Cancun Intl. Airport (CUN).

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Other charges

  • Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults, and MXN 350 to 1400 for children
  • Self parking fee: MXN 20 per night
  • Valet parking fee: MXN 28 per night
  • Pet fee: MXN 1500 per accommodation, per day plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Federal 307 Kilometro 333, Cancun, QROO 77580, Mexico
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