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1800 244 400 INTL. +61 3 8827 0770
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Shangri-La Toronto

Shangri-La Toronto

Toronto Ontario
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities are closed seasonally each year. They will be closed from July 2 to July 28:

  • Spa

Create lifelong memories at Shangri-La Toronto, where family adventures begin and smiles are guaranteed for every age, steps from Queen Street West and 8 minutes by foot from Metro Toronto Convention Centre. This luxury hotel is 15 minutes walk to CF Toronto Eaton Centre and 15 minutes walk to Rogers Centre.

Make yourself at home in one of the 202 guestrooms featuring iPads and minibars. 48-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Swimming pool
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of hot tubs - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fireplace in lobby
  • Fitness classes on site
  • Airport transportation (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Electric car charging station
  • Breakfast available (surcharge)
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair accessible
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Reception hall
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Garden
  • Internet access in public areas - high speed
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Yoga classes/instruction on site
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 2
  • Spa services on site
  • Smoke-free property
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Conference space
  • Free pool cabanas
  • Valet parking (surcharge)
  • Terrace
  • Hair salon
  • ATM/banking
  • Pilates classes on site
  • 24-hour business center
  • Concierge services

Check-in

Check-in is from 3:00 PM until 5:00 AM. Guests must be at least 19 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.

Other details

Grab a bite at Bosk, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
The Path - 0.1 km / 0.1 mi
PATH Underground Shopping Mall - 0.1 km / 0.1 mi
Queen Street West - 0.2 km / 0.1 mi
Royal Alexandra Theatre - 0.2 km / 0.2 mi
Roy Thomson Hall - 0.3 km / 0.2 mi
Four Seasons Centre - 0.3 km / 0.2 mi
Osgoode Hall - 0.4 km / 0.2 mi
Toronto-Dominion Centre - 0.4 km / 0.2 mi
Princess of Wales Theatre - 0.4 km / 0.3 mi
Canada Permanent Building - 0.5 km / 0.3 mi
TIFF Bell Lightbox - 0.5 km / 0.3 mi
Nathan Phillips Square - 0.5 km / 0.3 mi
Metro Toronto Convention Centre - 0.7 km / 0.4 mi
Spadina Avenue Shopping District - 0.7 km / 0.5 mi
401 Richmond - 0.7 km / 0.5 mi
The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 3.1 km / 1.9 mi
Toronto Pearson Intl. Airport (YYZ) - 27.2 km / 16.9 mi

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Contactless check-out is available
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Cashless transactions are available
  • Contactless check-in is available
  • Green Key Global

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 50
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 23
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
  • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
  • Valet parking fee: CAD 68 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

188 University Avenue, Toronto, Ontario M5H 0A3, Canada
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Internet access in public areas - high speed
Wheelchair accessible parking
Number of restaurants - 2
Free pool cabanas
Number of bars/lounges - 2