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1800 244 400 INTL. +61 3 8827 0770
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Hotel Hacienda de Castilla

Hotel Hacienda de Castilla

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
Bring your furry friend to a home away from home at Hotel Hacienda de Castilla, where every tail wag is welcomed with open arms, within a 5-minute drive of Ultramar Ferry Puerto Juárez and Plaza 28. This hotel is 30 minutes drive to La Isla Shopping Mall and 35 minutes drive to North Beach.

Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

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Property Details

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a banquet hall.

  • Airport transportation (surcharge)
  • Banquet hall
  • Wheelchair accessible
  • Wheelchair accessible – no
  • Luggage storage
  • Parking (limited spaces)
  • Express check-out
  • Billiards or pool table
  • Number of meeting rooms - 1
  • Multilingual staff
  • 24-hour front desk
  • Television in common areas
  • Breakfast available (surcharge)
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • Library
  • Number of outdoor pools - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Children's pool
  • Tours/ticket assistance
  • Pool sun loungers
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 21 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests with dietary restrictions or food allergies should contact this property in advance.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mexican cuisine at La Hija de Villa, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Séptimo Día Adventist Church - 0.3 km / 0.2 mi
Mercado 23 - 1.1 km / 0.7 mi
Museo Iconografico de la Carrera Panamericana - 1.7 km / 1 mi
Benito Juarez Municipal Building - 1.7 km / 1.1 mi
Las Palapas Park - 1.7 km / 1.1 mi
Mercado Ki Huic - 1.9 km / 1.2 mi
Ultramar Ferry Puerto Juárez - 2.1 km / 1.3 mi
PlayCity Casino - 2.1 km / 1.3 mi
Gran Puerto Pier - 2.2 km / 1.4 mi
Ceviche Square - 2.2 km / 1.4 mi
Puerto Cancun Golf Course - 2.3 km / 1.4 mi
Chopo Medical Laboratory - 2.6 km / 1.6 mi
Plaza 28 - 2.7 km / 1.7 mi
Puerto Cancun Marina Town Center - 2.9 km / 1.8 mi
El Niño Beach - 3.1 km / 1.9 mi
The preferred airport for Hotel Hacienda de Castilla is Cancun Intl. Airport (CUN) - 19.5 km / 12.1 mi

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 130 for children
  • Airport shuttle fee: MXN 1000 per room (one-way)
  • Pet fee: MXN 100 per pet, per night
  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle 17, Sm. 64, Mza. 23, Cancun, QROO 77524, Mexico
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