Name: Serenity Hotel Boutique
Address: Avenida 10 con Avenida 40, Playa del Carmen, 77720, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.5

Playa del Carmen QROO

Check in 3:00 PM

Check out 12:00 PM

Bring your furry friend to a home away from home at Serenity Hotel Boutique, where every tail wag is welcomed with open arms, Serenity Hotel Boutique is within a 10-minute walk of Mamitas Beach and Quinta Avenida. This hotel is 10 minutes walk to Playa del Carmen Main Beach and 5 minutes drive to Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 30 air-conditioned rooms featuring iPod docking stations and LCD televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

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Property Details

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features wireless internet access (surcharge) and concierge services.

Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Pool umbrellas
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
WiFi (surcharge)
Wheelchair-accessible public washroom
Number of bars/lounges - 1
Number of poolside bars - 1
Designated smoking areas
Number of outdoor pools - 1
Tours/ticket assistance
Airport transportation - drop-off (surcharge)
Rooftop terrace
Accessible airport shuttle
Wheelchair-accessible on-site restaurant
Luggage storage
Multilingual staff
24-hour front desk
Mosquito nets
Breakfast available (surcharge)
Number of restaurants - 1
Safe-deposit box at front desk
Snack bar/deli
Designated smoking areas (fines apply)
Laundry facilities
Elevator
Self parking (surcharge)
Valet parking (surcharge)
Terrace
Pool sun loungers
Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mario Villanueva Stadium Madrid - 0.4 km / 0.2 mi
Mamitas Beach - 0.5 km / 0.3 mi
Quinta Avenida - 0.5 km / 0.3 mi
Playa del Carmen Main Beach - 0.6 km / 0.4 mi
Coco Beach - 0.9 km / 0.6 mi
Playa Avenida Colosio - 1 km / 0.6 mi
Quinta Alegría Shopping Mall - 1 km / 0.6 mi
Calle Corazón - 1.2 km / 0.8 mi
Calle 12 - 1.3 km / 0.8 mi
Pier Navega - 1.3 km / 0.8 mi
Nuestra Senora del Carmen Catholic Church - 1.4 km / 0.9 mi
Guadalupe Church - 1.5 km / 0.9 mi
Frida Kahlo Museum - 1.5 km / 0.9 mi
3D Museum of Wonders - 1.5 km / 1 mi
Riviera Gran Casino - 1.6 km / 1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.4 km / 22 mi
Cancun Intl. Airport (CUN) - 55 km / 34.1 mi
The preferred airport for Serenity Hotel Boutique is Cancun Intl. Airport (CUN).

Pool access available from 8:00 AM to 6:00 PM.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per stay
A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Fee for full breakfast: approximately USD 18 for adults and USD 9 for children
Fee for in-room wireless internet: USD 5 per night (rates may vary)
Fee for wireless internet in public areas: USD 5 per night (rates may vary)
Airport shuttle fee: USD 85 per vehicle (maximum occupancy 4)
Airport shuttle fee per child: USD 10 (up to 15 years old)
Self parking fee: USD 15 per night
Valet parking fee: USD 15 per night
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Avenida 10 con Avenida 40, Playa del Carmen, QROO 77720, Mexico

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