Sign in or create an account and get access to member only exclusive rates

Palm Park Hotel Surabaya

Palm Park Hotel Surabaya

Surabaya Jawa Timur
Check in 2:00 PM
Check out 12:00 PM
Experience extraordinary comfort and unparalleled hospitality from the moment you arrive at Palm Park Hotel Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 6 minutes drive to Surabaya Plaza Shopping Mall and 8 minutes drive to Tunjungan Plaza.

Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.

Property Details

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a ballroom and a vending machine.

  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Vending machine
  • No accessible shuttle
  • Luggage storage
  • Number of meeting rooms - 9
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Breakfast available (surcharge)
  • Free WiFi
  • Number of restaurants - 1
  • Designated smoking areas
  • Arcade/game room
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Shopping mall on site
  • Art gallery on site
  • Concierge services

Check-in

Check-in is from 2:00 PM until 10:00 PM. Guests must be at least 17 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Other details

Enjoy a meal at Kemiri, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Gelora 10 November Stadium - 0.5 km / 0.3 mi
Cheng Hoo Mosque - 1.6 km / 1 mi
ITC Surabaya Mega Grosir - 2 km / 1.2 mi
Taman Hiburan Rakyat - 2.2 km / 1.4 mi
Grand City Surabaya - 2.2 km / 1.4 mi
Pasar Atum Mall - 2.4 km / 1.5 mi
Masjid al Akbar - 2.5 km / 1.5 mi
Old City - 2.5 km / 1.5 mi
Arab Quarter - 2.5 km / 1.5 mi
Heroic Monument - 2.6 km / 1.6 mi
Surabaya Grand Mosque - 2.6 km / 1.6 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 2.8 km / 1.7 mi
Gereja Perawan Maria Tak Berdosa - 2.8 km / 1.8 mi
Surabaya Youth Center - 3 km / 1.8 mi
Submarine Monument - 3.1 km / 1.9 mi
The nearest major airport is Surabaya (SUB-Juanda) - 21.4 km / 13.3 mi

  • No pets and no service animals are allowed at this property.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.


Other charges

  • Fee for buffet breakfast: approximately IDR 50000 for adults and IDR 50000 for children
  • Self parking fee: IDR 6000 per day
  • Early check-in fee: IDR 250000 (subject to availability)
  • Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
  • Late check-out fee: IDR 250000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

No.45 Jl. Kapas Krampung, Surabaya, Jawa Timur 60142, Indonesia