Kempinski Hotel Cancún

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at The Club Grill, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 290625 square feet (27000 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ballenas Beach - 0.2 km / 0.1 mi
Luxury Avenue Shopping Mall - 0.9 km / 0.6 mi
Kukulcan Plaza Shopping Mall - 1 km / 0.6 mi
Aquaworld - 1.4 km / 0.9 mi
Marlin Beach - 1.5 km / 0.9 mi
Hotel Zone Beaches - 1.5 km / 1 mi
Tequila Museum - 2 km / 1.2 mi
La Isla Shopping Mall - 2.1 km / 1.3 mi
Oasis Arena - 2.2 km / 1.4 mi
San Miguelito - 2.3 km / 1.4 mi
Cinemex La Isla Cancun - 2.3 km / 1.5 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.4 km / 1.5 mi
Maya Museum of Cancun - 2.7 km / 1.7 mi
Iberostar Cancun Golf Course - 2.7 km / 1.7 mi
Isla Dorada - 3.1 km / 1.9 mi
The preferred airport for Kempinski Hotel Cancún is Cancun Intl. Airport (CUN) - 18.5 km / 11.5 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
• Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Guests can access their rooms with a mobile device.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: USD 4.57 per accommodation, per night
• Resort fee: USD 58 per accommodation, per night

• Additional inclusions