Name: The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites
Address: 1 Ave. Norte y Calle 28 Norte Gonzalo Guerrero, Playa del Carmen, 77720, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.2

Playa del Carmen QROO

Check in 3:00 PM

Check out 12:00 PM

Indulge in a world beyond ordinary at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites, where luxury is not just a promise but a lifestyle, steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach. This luxury hotel is 3 minutes walk to Playa del Carmen Main Beach and 20 minutes drive to Xplor Theme Park.

Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have rainfall showerheads and complimentary toiletries.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Comprehensive recycling policy
Bulk dispenser for toiletries
Proposal/romance packages available
Vegetarian breakfast available
Eco-friendly cleaning products used
Biodegradable/compostable stirrers
Front entrance ramp
No single-use plastic straws
Pool umbrellas
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Bicycle parking available
Number of bars/lounges - 2
Number of poolside bars - 1
Number of hot tubs - 1
Designated smoking areas
Number of outdoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Rooftop terrace
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
LED light bulbs
Accessible shuttle
Vegan menu options available
Wheelchair-accessible lounge
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Handrails in stairways
Multilingual staff
Water dispenser
Wheelchairs available on site
Number of accessible parking spaces - 5
Secured bicycle storage
Breakfast available (surcharge)
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Meeting rooms
Change of bed sheets (on request)
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Pool hoist on site
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Spa treatment room(s)
Well-lit path to entrance
Change of towels (on request)
Stair-free path to entrance
Wedding services
Full-service spa
Beach towels
Yoga classes/instruction on site
Registration desk height (centimeters) - 90
Elevator door width (inches) - 48
Registration desk height (inches) - 35
Water-efficient toilets only
Stairwell handrail height (inches) - 63
Water dispenser use by guests actively encouraged
Elevator door width (centimeters) - 122
Water-efficient showers only
Luggage storage
Billiards or pool table
Stairwell handrail height (centimeters) - 160
Business center
24-hour front desk
Number of restaurants - 3
Housekeeping on request
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Sauna
Steam room
Free self parking
Free valet parking
Terrace
Pool sun loungers
Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. All guests, including children, are required to present a valid government-issued ID card at check-in.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at 28, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Mamitas Beach - 0.2 km / 0.2 mi
Playa del Carmen Main Beach - 0.2 km / 0.2 mi
Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Pier Navega - 0.7 km / 0.4 mi
Calle Corazón - 0.7 km / 0.4 mi
Calle 12 - 0.7 km / 0.5 mi
Nuestra Senora del Carmen Catholic Church - 1 km / 0.6 mi
Frida Kahlo Museum - 1 km / 0.6 mi
3D Museum of Wonders - 1 km / 0.6 mi
Riviera Gran Casino - 1.1 km / 0.7 mi
Coco Beach - 1.1 km / 0.7 mi
Central Square - 1.2 km / 0.7 mi
Chabad Playa del Carmen - 1.2 km / 0.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.7 km / 21.6 mi
Cancun Intl. Airport (CUN) - 55.6 km / 34.6 mi
Tulum Intl. Airport (TQO) - 105.8 km / 65.8 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
No pets and no service animals are allowed at this property.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 1.75 per accommodation, per night
Resort fee: USD 12 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately USD 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

1 Ave. Norte y Calle 28 Norte, Playa del Carmen, QROO 77720, Mexico

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