Name: The Ritz-Carlton, Astana
Address: 16 Dostyk Street, Astana, 010016, KZ
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.8

Astana

Check in 3:00 PM

Check out 12:00 PM

Surrender to tranquility the moment you step into The Ritz-Carlton, Astana, where relaxation is an art form, within a 10-minute walk of Parliament of Kazakhstan and Singing Fountain. This luxury hotel is 20 minutes walk to Kazakhstan Ministry of Foreign Affairs and 25 minutes walk to Bayterek Tower.

Make yourself at home in one of the 157 guestrooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, and LED televisions with Netflix provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.

Dry cleaning/laundry service
Comprehensive recycling policy
Proposal/romance packages available
Vegetarian breakfast available
No single-use plastic straws
Conference space size (meters) - 1400
Free wired internet
Biodegradable/compostable straws
Free WiFi
Number of bars/lounges - 1
Number of indoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Comprehensive food waste policy
Airport transportation (surcharge)
Energy-saving switches
Vegetable garden
Recycling
Vegan menu options available
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Conference center
Electric car charging station
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Rooftop garden
Banquet hall
Ballroom
Food and water bowls
Assistive listening devices in meeting rooms
Meeting rooms
Change of bed sheets (on request)
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Spa treatment room(s)
Health club
Change of towels (on request)
Garden
Free newspapers in lobby
Wedding services
Full-service spa
24-hour fitness facilities
Water-efficient showers only
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 2
Housekeeping on request
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Sauna
Steam room
Free self parking
Conference space
Terrace
Wheelchair accessible path of travel
ATM/banking
Conference space size (feet) - 15070
Concierge services

Check-in

Check-in is from 3:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Astana? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Parliament of Kazakhstan - 0.6 km / 0.4 mi
Singing Fountain - 0.6 km / 0.4 mi
Bayterek Tower - 0.7 km / 0.4 mi
Keruen - 0.7 km / 0.5 mi
Kazakhstan Central Concert Hall - 0.9 km / 0.6 mi
House of Ministries - 1 km / 0.6 mi
Kazakhstan Ministry of Foreign Affairs - 1 km / 0.6 mi
Presidential Palace - 1.1 km / 0.7 mi
Supreme Court of the Republic of Kazakhstan - 1.2 km / 0.8 mi
Korme Exhibition Complex - 1.3 km / 0.8 mi
Islamic Centre - 1.6 km / 1 mi
Transport & Communications Ministry - 1.6 km / 1 mi
KazMunayGaz - 2 km / 1.2 mi
Khan Shatyr - 2.4 km / 1.5 mi
Palace of Peace and Reconciliation - 2.8 km / 1.8 mi
The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 12.8 km / 8 mi

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests can access their rooms with a mobile device.

Other charges

Fee for full breakfast: approximately KZT 22000 for adults and KZT 11000 for children
Airport shuttle fee: KZT 30000 per vehicle (one-way)
Pet fee: KZT 50000 per accommodation (varies based on length of stay)
Rollaway bed fee: KZT 20000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

16 Dostyk Street, Astana, 010016, Kazakhstan

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