Casa Dona Susana

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 21 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Olas Altas Street - 0.1 km / 0.1 mi
Playa de los Muertos - 0.1 km / 0.1 mi
Los Muertos Pier - 0.2 km / 0.1 mi
Olas Altas Farmers Market - 0.3 km / 0.2 mi
Galleria Dante - 0.3 km / 0.2 mi
Olas Altas Beach - 0.3 km / 0.2 mi
Ambos Galeria de Arte y Artefactos - 0.3 km / 0.2 mi
Act ll Entertainment Stages - 0.4 km / 0.3 mi
Galeria Olinala - 0.4 km / 0.3 mi
Cuale Island - 0.6 km / 0.4 mi
Museo del Cuale - 0.7 km / 0.4 mi
Manuel Lepe House Museum - 0.9 km / 0.5 mi
Naval Historic Museum - 0.9 km / 0.6 mi
Los Arcos Amphitheater - 1 km / 0.6 mi
Church of Our Lady of Guadalupe - 1 km / 0.6 mi
The preferred airport for Casa Dona Susana is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 14 km / 8.7 mi

• Pool access available from 10 AM to 10 PM.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Caters to adults only
• Children not allowed
• Contactless check-in is available

Pets

• Pets not allowed