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Hyatt Centric Playa del Carmen

Hyatt Centric Playa del Carmen

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Bring your furry friend to a home away from home at Hyatt Centric Playa del Carmen, where every tail wag is welcomed with open arms, you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 9 minutes walk to Mamitas Beach and 15 minutes walk to Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 119 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary newspapers, as well as phones with free local calls.

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Property Details

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

  • Dry cleaning/laundry service
  • Shopping on site
  • Pool umbrellas
  • Number of meeting rooms - 1
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 3
  • Number of poolside bars - 2
  • Number of outdoor pools - 2
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Rooftop terrace
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Fishing nearby
  • Free grocery shopping service
  • Food and water bowls
  • Health or beauty spa nearby
  • Beach umbrellas
  • Wheelchair-accessible registration desk
  • Free newspapers in lobby
  • Wedding services
  • Beach towels
  • 24-hour fitness facilities
  • Boat tours nearby
  • Shopping mall on site
  • Free bicycles on site
  • Registration desk height (centimeters) - 76
  • Elevator door width (inches) - 45
  • Off-street parking
  • Registration desk height (inches) - 30
  • Elevator door width (centimeters) - 114
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Lifeguard on site
  • Number of restaurants - 2
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Kayaking nearby
  • Pool cabanas (surcharge)
  • Valet parking (surcharge)
  • Beach sun loungers
  • Pool sun loungers
  • Concierge services

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. Continental breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Calle Corazón - 0.1 km / 0.1 mi
Quinta Avenida - 0.1 km / 0.1 mi
Calle 12 - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.2 km / 0.1 mi
Frida Kahlo Museum - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.3 km / 0.2 mi
3D Museum of Wonders - 0.3 km / 0.2 mi
Riviera Gran Casino - 0.4 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Chabad Playa del Carmen - 0.5 km / 0.3 mi
Mercado Playa del Carmen - 0.5 km / 0.3 mi
Mamitas Beach - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
Founders Park - 0.8 km / 0.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.2 km / 21.3 mi
Cancun Intl. Airport (CUN) - 56.2 km / 34.9 mi
The preferred airport for Hyatt Centric Playa del Carmen is Cancun Intl. Airport (CUN).

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300 per accommodation, per stay
  • Service fee: 10 percent
  • Resort fee: USD 37.12 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for continental breakfast: approximately USD 20 to 30 for adults, and USD 15 to 20 for children
  • Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
  • Valet parking fee: USD 15 per night
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

5ta Avenida Norte Por 12, Playa del Carmen, QROO 77710, Mexico
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