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1800 244 400 INTL. +61 3 8827 0770
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Alua Tenerife

Alua Tenerife

Puerto de la Cruz Tenerife
Check in 3:00 PM
Check out 12:00 PM
Bring your furry friend to a home away from home at Alua Tenerife, where every tail wag is welcomed with open arms, Alua Tenerife is on the boardwalk/promenade, a 5-minute walk from Garden Beach and 14 minutes by foot from Plaza del Charco. This family-friendly hotel is 3 minutes drive to Lago Martianez Swimming Pools and 4 minutes drive to Taoro Park.

Make yourself at home in one of the 422 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers.

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Property Details

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 500 meters.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Reusable cups only
  • Sailing nearby
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of outdoor pools - 2
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Rooftop terrace
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Accessible bus station shuttle
  • Handrails in stairways
  • Multilingual staff
  • Concerts/live shows
  • Water dispenser
  • Breakfast available (surcharge)
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Games
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Fishing nearby
  • Humane animal treatment
  • Food and water bowls
  • Locally-owned & organized tours & activities
  • Reception hall
  • Table tennis
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Windsurfing nearby
  • Television in common areas
  • Wheelchair-accessible pool
  • Skydiving nearby
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Arcade/game room
  • Well-lit path to entrance
  • Garden
  • Wedding services
  • Area shuttle (surcharge)
  • Miniature golf on site
  • Off-street parking
  • Water-efficient toilets only
  • Water-efficient showers only
  • Luggage storage
  • Bus station shuttle (surcharge)
  • Grocery/convenience store
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Playground on site
  • Number of restaurants - 3
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Sauna
  • Children's pool
  • Hiking/biking trails nearby
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Terrace
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Other details

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with international cuisine at Terra, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A bus station shuttle is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Garden Beach - 0.4 km / 0.2 mi
San Felipe Castle - 0.6 km / 0.4 mi
Tenerife Beaches - 0.6 km / 0.4 mi
Puerto de la Cruz Archaeological Museum - 1.1 km / 0.7 mi
Timanfaya Theater - 1.1 km / 0.7 mi
La Vola - 1.2 km / 0.7 mi
Plaza del Charco - 1.2 km / 0.7 mi
Cactus and Animal Park - 1.2 km / 0.7 mi
San Juan Church - 1.2 km / 0.8 mi
Playa del Muelle - 1.3 km / 0.8 mi
Taoro Park - 1.3 km / 0.8 mi
Eduardo Westerdahl Museum of Contemporary Art - 1.3 km / 0.8 mi
Church of Nuestra Senora de la Pena de Francia - 1.4 km / 0.8 mi
Dock of Puerto de la Cruz - 1.4 km / 0.8 mi
Rambla de Castro Protected Area - 1.4 km / 0.9 mi
The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 30.4 km / 18.9 mi
Tenerife South Airport (TFS) - 94.2 km / 58.5 mi
The preferred airport for Alua Tenerife is Santa Cruz de Tenerife (TFN-Tenerife North).

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.

Other charges

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

C. Antonio Ruiz Alvarez 7, Puerto de la Cruz, Tenerife 38400, Spain
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