Hotel Portal Central

Check-in

Check-in is from 3:00 PM until 2:00 PM. Guests must be at least 18 to check-in.

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Chimeneas Park - 0.1 km / 0.1 mi
EAFIT University - 2 km / 1.2 mi
La Frontera Park - 2.2 km / 1.4 mi
Santafé Mall - 2.7 km / 1.7 mi
Arkadia Shopping Center - 2.9 km / 1.8 mi
Oviedo Shopping Center - 2.9 km / 1.8 mi
Río Sur Shopping Center - 2.9 km / 1.8 mi
Las Vegas Clinic - 3.1 km / 1.9 mi
Golden Mile - 3.1 km / 1.9 mi
La Strada Mall - 3.3 km / 2.1 mi
Juan Pablo II Airpark - 3.4 km / 2.1 mi
El Castillo Museum - 3.5 km / 2.2 mi
Monterrey Comercial Mall - 3.5 km / 2.2 mi
Museo El Castillo - 3.5 km / 2.2 mi
The Dancer's Park - 3.8 km / 2.3 mi
The nearest major airport is Jose Maria Cordova Intl. Airport (MDE) - 25.5 km / 15.8 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• No pets and no service animals are allowed at this property.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.