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1800 244 400 INTL. +61 3 8827 0770
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The Pollux

The Pollux

Zermatt VS
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property is closed between October 11 and November 14.

Create lifelong memories at The Pollux, where family adventures begin and smiles are guaranteed for every age, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 1 minutes walk to Zermatt-Matterhorn Ski Paradise and 1 minutes walk to Zermatt Visitor Center.

Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

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Property Details

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

  • Dry cleaning/laundry service
  • Distance from property (miles) - 9
  • Game viewing nearby
  • Snow sports gear
  • Number of meeting rooms - 1
  • Free WiFi
  • Number of bars/lounges - 1
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ski storage
  • Snowboarding nearby
  • Tours/ticket assistance
  • Sledding nearby
  • Fireplace in lobby
  • Distance from property (km) - 15
  • Free buffet breakfast
  • Airport transportation (surcharge)
  • Distance from property (ft) - 49213
  • Golf lessons available nearby
  • Free breakfast
  • Ski equipment rental shops nearby
  • Multilingual staff
  • Ice skating nearby
  • Ski lessons available nearby
  • Daily
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Bicycle rentals on site
  • Snowshoeing nearby
  • Mountain biking nearby
  • Banquet hall
  • Television in common areas
  • Arcade/game room
  • Garden
  • Free newspapers in lobby
  • Full-service spa
  • Ski passes available
  • Rock climbing nearby
  • Wheelchair accessible – no
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 3
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Terrace
  • Hair salon
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite with Regional cuisine at Restaurant Pinte, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt Visitor Center - 0.2 km / 0.1 mi
Tour Monte Rosa - 0.3 km / 0.2 mi
Zermatt - Furi - 0.3 km / 0.2 mi
Furi Ski Area - 0.3 km / 0.2 mi
Furi - Riffelberg - 0.3 km / 0.2 mi
Matterhorn Museum - 0.3 km / 0.2 mi
St. Mauritius Church - 0.3 km / 0.2 mi
Mountaineers Cemetery - 0.4 km / 0.2 mi
Zermatt–Sunnegga Funicular - 0.6 km / 0.3 mi
Zermatt-Furi Gondola - 1 km / 0.6 mi
Forest Fun Park - 1.2 km / 0.8 mi
Sunnegga Ski Resort - 2.3 km / 1.4 mi
Sunnegga Paradise - Blauherd Cable Car - 2.6 km / 1.6 mi
Cervino - Sci Estivo - 2.7 km / 1.7 mi
The nearest airports are:
Sion (SIR) - 78.2 km / 48.6 mi
Geneva International Airport (GVA) - 236.5 km / 146.9 mi
The preferred airport for The Pollux is Geneva International Airport (GVA).

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.

Other charges

  • Nearby parking fee: CHF 20 per day (49213 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Bahnhofstrasse 28, Zermatt, VS 3920, Switzerland
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